People have different needs and wants. They harbor
aspirations, which change with time, depending on situations and experiences.
Each individual is different, and as such, every human being has his/her own
unique perspective towards life. However, there are times when a person is left
stranded on the crossroads, pondering over his/her dilemma, not sure which
paths to follow. All of us have been through this stage at some points in our lives
when we felt the need of external help to guide us through. This is exactly where
my dream business comes into play.
Well, let’s not just call it a business; rather I would
prefer the term ‘venture.’ We have heard of consultancy firms that provide
business solutions to companies that want to grow and prosper in the competitive
market. However, the market is just another part of this society, which again
is comprised of people. Since people make up the society, I aim to start a
Consultancy serving common people.
“People Consultancy” is what I call my dream venture. A child
grows into a teen, an adolescent, an adult, and finally an elder member of the
society. Each of these phases has different wishes and ambitions. A person
undergoes several physical and emotional changes through out his/her life as
he/she passes through these phases. Wouldn't it be great if he/she is provided
with proper guidance whenever required?
The below points summarize the operation of this venture:
- The Consultancy will comprise of
expert Doctors, Educationists, Psychologists and other Learned members of the
society.
- Parents enroll their child to
“People Consultancy”. The child then becomes a client of the Consultancy.
- All medical records of the child
are shared with the Consultancy.
- Details of child’s academics, his
performances and activities are provided to the Consultancy periodically.
- After carefully observing the
child over a period of time, the Consultancy comes into play and offers regular
guidance to the child and parents whenever they require.
- The Consultancy plays the role of
a mentor once the child is in his/her teens, guiding him/her in different
phases of life.
- The Consultancy assesses the
child’s aptitude and provides its recommendations on career paths which are
best suited to his/her aptitude.
- As the teen grows into an adult,
the Consultancy makes sure his/her goals are clear and helps him/her with his/her
choices.
- The Consultancy helps the person
with the financial and personal aspects of his/her life, often acting as a
friend who provides the right advice.
- The Consultancy provides a much
needed companionship to people. Over time, the Consultancy takes on the diverse
roles of friend, philosopher and guide.
To implement such a venture into action requires right
people and appropriate resources and tools. There will be a team of Experts as mentioned
in #1 who will form the core of this venture. However, to make them feel at
ease and derive the maximum benefit out of their skill and knowledge, proper
software packages should be used. After scanning the current market, I realized
that there could not be a better productivity suite than
Microsoft Office 365.
The reasons are many. Some of the primary ones are listed below:
Office
Office as a subscription service provides with latest
version of popular applications like Word, Powerpoint and Excel. We can also
access the documents when and where we need them. Since this type of venture
will require constant documentation and updating of existing data, a cloud
based data storage is the most preferred choice. Thankfully,
Office 365
provides just that.
Email and Calendar
Communication is of supreme importance in this venture.
Office 365 provides the option of accessing emails anywhere and everywhere. The
Experts can check their mails and reply quickly through PC, Mac, web browser,
Windows Phone, iPhone, Android Phone, Symbian Phone and Blackberry. There is 25 GB of dedicated email storage space for each user, which would enable
them to preserve important emails. Built-in antivirus and anti-spam filtering
will protect the email from external unwanted threats. The best thing is that
we can set up email accounts with our personalized domain name.
Calendar too can be accessed from anywhere and through
multiple devices. Calendars are needed since the Experts have to constantly monitor
and maintain communication with the clients and arrange for meetings and
counseling sessions with them.
Office 365 Calendar provides the Experts a
useful utility to manage their dates and memo effectively.
Website
To run any business one needs a website that would attract
people and make them aware of the products and services on offer. Same can be
said about my venture.
Office 365 provides me with the option of building my
own website with easy to use tools and then publishes it within seconds. I can
customize the layout and contents according to my need. What I really liked is
that there are no website hosting fees. Do-it-yourself updates make the suite
quite flexible and user friendly.
Office Web Apps
This feature provides businesses with business class email,
file sharing, conferencing, and other productivity services in the cloud plus
the desktop version of Office. The Experts associated with my venture can
create and edit office files via web browsers whenever they are accessing their
computers, and save the documents on cloud using the SkyDrive channel. They can
then access these data through mobile phones and tablets as well.
Sharepoint provides Experts with easy to use intranet
portals, document and file management, collaboration and social networks,
extranets, websites, enterprise search and business intelligence. The Experts
upload the client data on
Sharepoint, which can also be viewed by other
Experts. Thus Experts can refer to other files and data and share their
knowledge with each other. This will enhance the productivity of the Experts
and help them work better with the clients.
File Sharing
Sharepoint can be used to share and view data of different
clients. As a result, different Experts can work together for a single client
and provide numerous solutions which integrate into one effective suggestion.
Due to the central repository, data is always present and can be accessed from
anywhere. The high integrity and security feature of
Microsoft Office 365
prevents data loss, thus maintaining every necessary record in the system and
the cloud.
Web Conferencing
Lync provides Experts and employees with the option of
multi-party HD video conferencing. Online meetings and web conferencing can be
held with the clients. One click screen sharing and real-time note taking make
meetings more effective.
Also, the Experts can chat with each other in real-time and
discuss best practices and effective ideas that they have used. The Experts can
also chat with their clients and vice-versa using
Lync through compatible devices.
What is interesting is that as many as 250 participants can be invited for a
web chat/conferencing on
Lync at the same time.
Let us imagine a situation where Client A was registered
with the Consultancy by his parents when he was a child. Over time, an Expert (let’s
call him X) maintains his records – health, medical, academics, extra
curricular, hobbies, personal discussions – in the form of several sub-folders under a main folder named Client A on
Sharepoint. Now, it may happen that
Expert X may not be able to give attention to Client A due to some critical
reasons. In that case, another Expert (let’s call him Y) comes into the
picture. Through the data stored on
Sharepoint, Expert Y can know about Client
A in detail and perform the necessary role.
There can be another instance where the client and the
Expert are in different cities, but need to communicate real time. In these
circumstances,
Lync can be used effectively for instant messaging, voice
calling and video calling. The Expert and the client can discuss online and
find solutions. OneNote can be used to jot down the crucial points that come up
in the meeting. These can then be structured in a Word Document which is
uploaded on
Sharepoint. Excel and Powerpoint can be used to represent the data
in graphical and pictorial manner. Through cloud, the data can also be made
available across different devices.
Often, an Expert needs to check the reports and data of
other clients to gauge the situation of his/her client better.
Sharepoint
serves the purpose as it provides a well maintained repository where authorized
personnel can view and update data, and learn accordingly.
Every human being is special. However, it is important to
nurture his/her talents and abilities so that they are useful to him/her as
well as helps in the growth of the society. We all live in a world which
witnesses numerous unwanted ugly behavior from mankind day in and day out.
Don’t we all deserve to live in peace and harmony? Betterment of society can
happen if its people know the value of their lives and identify the purpose of
their existences. My dream venture is all about providing people with proper
guidance and support so that they move towards the right path. True, I am
talking of an idealistic world, but with passion and determination, and powered by
Microsoft Office 365, I am sure the impossible can be achieved, at least
to a certain extent.
Let’s all work together for a happier society, join
hands and make Human Consultancy a success.
Trust me, the effort will not go in vain. A better tomorrow waits for us.